Common queries answered
Frequently asked Questions
Your order is normally delivered by the next day after ordering or within 48 hours if it is outside Nairobi. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Click on the my account link at the top right and fill in your details under the Register heading. You can also create an account by using your social media accounts by clicking the appropriate button
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You will be sent a message immediately your order is dispatched with an estimated time of arrival.
We stand by the quality of the makeup we sell. All the makeup we carry is from authorized distributors of each brand either locally or overseas.
You can get it touch with us to pre-order an item when it is sold out so that we can give you an estimated time when it will be in stock
We ship our products throughout Kenya and Uganda. Other countries will soon be added to our delivery region.
Your products in most cases will be delivered in one package.